At Decoraprint, accessible at www.decoraprint.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our online store.
This policy is governed by the laws and regulations of Québec and Canada, including the Act Respecting the Protection of Personal Information in the Private Sector (Québec’s Law 25) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
When you visit our website or make a purchase, we may collect the following personal information:
- Personal Identifiers: Your name, billing/shipping address, email address, phone number
- Order Information: Product details, custom text or images for personalized gifts
- Payment Details: Collected securely through WooCommerce and payment processors (we do not store full payment details)
- Usage Data: IP address, browser type, pages visited, and browsing behavior via Google Analytics
How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Provide customer support
- Personalize and customize your shopping experience
- Improve our website and services through analytics
- Comply with legal obligations
Third-Party Services
We use third-party services such as:
- Payment Gateways: To securely process payments (Stripe Payment Processing)
- Google Analytics: To help us understand user behavior and improve our website
Cookies and Tracking Technologies
We use cookies and similar tracking tools to:
- Remember your preferences
- Analyze site traffic and usage via Google Analytics
- Facilitate a smoother shopping experience
You can choose to disable cookies in your browser settings, but this may impact your experience on our site.
Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy and to comply with legal and accounting obligations.
Your Rights
As a resident of Québec, Canada, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated information
- Withdraw your consent to the use of your data (where applicable)
- Request the deletion of your personal information, subject to legal exceptions
To exercise your rights, please contact us at info@decoraprint.com
Data Security
We take data protection seriously and use industry-standard safeguards (encryption, secure servers, access controls) to protect your information from loss, misuse, or unauthorized access.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in laws, technologies, or our practices. The latest version will always be available on our website with the effective date at the top.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or your personal information, feel free to contact us:
Decoraprint
Email: info@decoraprint.com
Phone: 514 726-6012
Address: 3551 blvd. Saint-Charles, Kirkland, QC H9H 3C4